On receipt of the watch, we will make a preliminary appraisal.
The bracelet/strap is removed to facilitate inspection.
The movement is checked to ensure it is working and all of the watch functions are operating correctly (eg date, chronograph, moon phase, time zone, etc).
A full appraisal of the watch is completed, identifying any areas the watch requires remedial attention.
A detailed estimate is submitted outlining the repairs necessary and the costs to undertake this work.